Monday, May 19, 2014

Digital Signage in the Food Industry

Digital signage has its presence in every industry and the technology offers several benefits for restaurants as well. Restaurants have the most potential to benefit from digital menu boards. Since food is perishable there is more turnover in the food service industry than just about any other. While taste is an influencing factor when it comes to attracting customers to a restaurant, the way the food looks is as important. This can have an immediate impact on a customer’s buying decision, which can be best achieved with digital menu boards. Most importantly, it brings a level of efficiency, an element that is most essential in food service. Digital screens eliminate the need for long drawn out menu boards. Those greasy and grimy menus placed on tables are now replaced by dynamic displays.

Enhancing customer experience is all what digital menu boards are about. They go a long way in enhancing the branding efforts of a restaurant while they can do a great job of entertaining customers while they wait, or for that matter, eat as well. The introduction of high definition screens allows restaurants to create compelling content. Digital menu boards offer benefits for both, a restaurant and its customers. For customers, these boards offer a better understanding of items on the menu. It also improves order efficiency and reduces the burden of long lines and waiting periods. Most importantly, the introduction of entertainment allows for a great dining experience while the opportunity for improved communications leads to great customer satisfaction. For the restaurant, digital menu boards certainly have the potential to increase sales due to improved order efficiency and increased customer retention.

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