Interactive Screen Kiosk – Advanced Tool to Reduce the Perceived Wait Time

An interactive screen kiosk is a widely accepted device that offers the option of self-service for the people to access the services and products of different industries. The most crucial role that these kiosks play in any sector is to reduce the wait time for you appreciably. You can find widespread application of such kiosks at places like hospitals, schools, retail stores, airports and more. Looking at its rapidly growing popularity worldwide, most of the sectors are employing it for maximum customer satisfaction.

Significance in Healthcare Industry

The healthcare sector is also largely employing such self-service kiosks to minimize the wait time of patients. Of course, waiting in queues always turn out a boring job for you. In order to obtain maximum level of patient satisfaction, most of the hospitals are using this technology. It is emerging as the most smartly designed, competitively priced and durable alternative for the entire healthcare industry. The diversity of tasks that such kiosks are capable of performing may include:

•          Automated patient  queuing.
•          Facilitates the check-in  for  patients.
•         Automates the process of insurance and its payment. 
•         Controlled clinical workflow.
•     Assistance in directory as well as way finding.

Reducing the Wait Time

While managing the clinical workflow of the hospital with interactive screen kiosk, the back office gets complete real-time information about the staff workflow and patients wait time. It helps in maintaining transparency in terms of your visit schedule and hence reduces both the waiting time and overcrowding substantially.